As well as running a successful company, at Abbot Building Services, one of the greatest joys we experience is the satisfaction that the work we do brings to our clients’. We take great pride in maintaining our excellent reputation in Oxford, and always strive to place the customer’s needs first. In this article, we will look at the steps you should take to ensure you hire the best builders for the job.
As we suggested above, our reputation is our honour in the building trade. The industry has been maligned in the past by rogue traders and affected genuine, honest builders. Online sites, such as the Trust a Trade register, we are members of provides consumers with a level of assurance. That said a recommendation from a family member or respected friend can be even more encouraging. As builders, we gain a lot of work through word of mouth, so always ask people you trust when looking for a builder.
Ask about examples of previous work
If you take a suggestion from a friend, or an online site, when you contact the builder, always ask if you can see examples of their work. If they don’t have a portfolio on their website, see if you can visit their showroom or offices to view some. Ideally, you would want to visit some of the properties they have worked on, but this might prove impractical. By viewing their work, it will give you a better impression of their methods and standards, allowing you to make a more informed decision.
Don’t just obtain a single quote
We pride ourselves on being a customer-centric building company. We always offer free, no-obligation quotes and we hope that we are still attractively priced. However, we will always encourage a prospective client to obtain at least three quotes. Even if they are adamant that we are the right builder for their job, it’s still advisable to see if there are other companies in the Oxford area that you may feel more comfortable hiring. Naturally, though, we hope that it’s us. Typically, we recommend that you obtain at least three quotes for the work, and don’t just opt for the cheapest. It will likely end up costing you more in the long-term. Also, try to make the tender as comprehensive as possible, including all specifications that will be relevant to the job. Including smaller details will allow builders to quote accurately and minimise the risk of any unexpected costs arising during construction.
Sign a contract
When you have chosen the builder you feel is right for you, make sure that you sign a contract that stipulates all of the work that will be undertaken. By possessing a contract, you can hold builders to account if any aspect of the job isn’t completed to the standard you were expecting. If a local Oxford builder is reluctant to sign a contract, you should view this as the alarm signal it is, and give them a wide berth. It would be best if you also asked the builder to make assurances that the materials they will use for the job will be of sufficient quality to aid longevity and ensure the work complies with the current building regulations.
Good communication is key
One of the most critical areas of the builder/client relationship is communication. Like any contract you enter into, it only works well if both parties communicate effectively and stick to the agreed plans. Once the quote has been accepted, and the contract signed, we always keep the customer entirely in the loop. We will advise when the work will commence, how long it will approximately take, and also if we encounter any problems or delays. Operating this way is lucrative in terms of repeat work and ensuring complete customer satisfaction.
If you have any requirements for extensions, loft conversions, renovations or general building work in Oxford, then give us a call. We are a highly reputable building company with over twenty years of experience delivering high-quality, durable builds, and our entirely customer-focused approach is what makes us so appealing. We can provide a comprehensive project management service for most types of construction work, giving you peace of mind that your property is in the hands of professionals.